About the role:

Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Crew Resources -System & Analysis team as a Quality Assurance Specialist to be based in Doha, Qatar.

As a Quality Assurance Specialist, you will be responsible for developing and running a complete Quality Assurance program that not only safeguards product quality but also fosters a culture in which all employees are actively engaged in improving system quality. Will be part of the system development team that is responsible for ensuring the quality of the release, for implementing changes to IT components of the existing Jeppesen Systems, as laid out by the Business needs.

Specific responsibilities for the role include:

• Design and oversee a comprehensive unit and regression testing framework and processes, involving relevant stakeholders for all items in the development pipeline, to ensure quality standards are met in production deliveries.
• Collaborate with stakeholders and business analysts to develop targeted test cases for each approved development item, building a scenario library for use during unit and regression testing.
• Create effective test plans, scenarios, scripts, and procedures in partnership with stakeholders, including customers, business analysts, developers, and management, to successfully complete user acceptance testing (UAT).
• Develop and maintain automated testing frameworks to enhance testing efficiency and coverage, ensuring regular system quality checks are conducted.
• Maintain and update a comprehensive library of test and functional cases, leveraging automated testing tools like Gherkin to ensure that quality checks are performed regularly with the latest changes.
• Accurately document software defects in Jira or other tracking systems and promptly notify software developers to facilitate the resolution of issues found during internal testing and UAT.
• Develop and manage test schedules that align with project scope, delivery, and release deadlines, ensuring seamless UAT and production delivery.
• Review release notes and documentation for technical accuracy, compliance, completeness, and risk mitigation to ensure effective documentation and future reference.
• Provide actionable feedback and recommendations to developers regarding software usability and functionality enhancements to improve user experience.
• Assess and recommend software tools for testing and bug tracking to optimize QA processes and ensure high-quality assurance.

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.

About you

The successful candidate will have the following skills and qualifications:

• Relevant College or University qualification to a minimum Bachelor’s Degree or equivalent qualifications.
• Minimum of 5 years of job-related experience, 3 years working in a software quality analyst role.
• Experience of working in rostering with Jeppesen products preferred.
• Knowledge of automated testing tools such as Gherkin and Behave preferred.
• Deep knowledge of software quality assurance terminology, methods, and tools.
• Strong understanding of regression and automated testing principles and tools.
• Proficiency in best practices for testing, version control, and defect management.
• Understanding of agile/scrum methodology and how quality assurance functions within it.
• Proven ability to develop and maintain relationships with a range of stakeholders.
• Advanced level of Microsoft Office (Word, PowerPoint, Excel, Access) skills.
• Excellent analytical, problem-solving, and decision-making skills.
• Excellent English communication (written and spoken) and facilitation / presentation skills.

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply
If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

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