• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Aerospace Engineering, or other technical discipline; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least three (3) years of previous related work experience in providing aircraft engineering and technical support in an airline environment
• Proficient with data analysis tools such as python, Excel, and SQL
• Technical Writing – Ability to understand and generate clear and efficient work instructions

• Computer literate in Microsoft software such as Excel, Word, Access, PowerPoint, and Project
• Ability to interpret sophisticated and technical engineering and Original Equipment Manufacturer (OEM) documents
• Possess reliability analysis skills to identify root cause of systems problems
• Excellent decision making and problem-solving skills

• Available to work a flexible work schedule required including shift, weekend, and holidays
• Able to read, write, and speak English fluently
• Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
• Available for overnight travel (20%)
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located.
• Authorization to work in the US is required. This position is not eligible for visa sponsorship.

Preferred Experience and Qualifications

• Working knowledge of Federal Aviation Regulations (FARs) governing aircraft certification and maintenance
• Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
• Airbus experience
• Airline or Proven experience with general ATA Chapters which could encompass, aircraft systems, structures, power plant, and avionics fields
• Proficient with Microsoft Office power apps
• Possess reliability analysis skills to identify root cause of systems problems
• Excellent decision making and problem-solving skills
• Possess excellent verbal and written communication skills as well as strong analytical abilities
• Able to communicate technical issues in an assertive and tactful manner
• Project management skills
• Able to manage and coordinate several tasks and projects simultaneously

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice

• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, and behavioral standards 
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)) 
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
• Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

• Computer and other office equipment
• Ear plugs and safety goggles for on-site support

Work Environment:

• Traditional office environment
• Hangar environment
• Irregular work shifts, on-call, and multiple work locations
• Work may be outdoors with seasonal weather
• Bids work schedule by seniority (days, swings, or midnight shift, holidays)
• Travel may be required
• Ability to work in elevated areas

Physical Effort:  

• Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.  (Light)

Compensation:

• The base pay range for this position is between $65,000.00 and $90,000.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.