Opportunity

We have an amazing opportunity to join our fantastic Menzies Aviation team to manage the operation at our station in Sarasota, Florida. We are looking for an experienced Operations Manager who has a genuine passion for looking after their people.

We are looking for someone who has a proven track record in managing a business unit, is fully conversant with airline ground handling procedures, Aircraft Fueling, aviation safety and security procedures.

If you love being in the heart of the operation and are ready to embrace the fast-paced environment of Aviation, then please read on!

Key responsibilities

We believe a happy workforce is a safe workforce, our people are the heart of our business. Utilizing your leadership skills, you will build, inspire, and develop your team to deliver the best service for our customers.

You must be present with your team and be a fantastic communicator. You will draw on your operational experience to ensure all standards, especially safety and security, are adhered to in our fast-paced environment. You’ll be financially astute, a strategic thinker and enjoy building positive working relationships with everyone around you including other airport teams and customers.

Following safety, security, and airline-specific procedures, you’ll put our people, our customers – and their customers, at the heart of everything you do.

What is in it for you?

Firstly, you will be working for the worlds’ largest aviation services provider (by number of countries) and with some of the most prestigious airlines in the industry. You will have the opportunity to shape and develop the team around you, ensuring you have the best team of experts in their field.

In addition, we’ll offer, medical and dental benefits, company matched Registered Retirement Saving Plan (RRSP) contribution, industry leading terms and conditions and full support and training throughout your career journey with us.

What’s next?

If all of the above has got you excited and you want to join Menzies Aviation, please hit the apply button!

About Us….

People. Passion. Pride. This is what has driven our teams since 1833.

We have been evolving as business since 1833 and have developed to become a critical partner in the global aviation industry, providing air cargo services, fuel services and ground services at airports on six continents.

That’s the big picture – but at the heart of our business is our people. Whether serving customers landside or airside, above or below the wing, we’re passionate about what we do and take great pride in delivering the best service for our customers.

Safety and security are our highest priority. We have a duty of care to look after each other, our customers, and their customers. Not only that but we truly care about the communities where will live and operate.

For Further Information See Job Description Below

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Manager, Aircraft Fueling (ITP)

Reports to: General Manager

Location: Sarasota, FL SRQ

Overview

The Aircraft Fueling Manager, Directs and coordinates fueling activities to provide fast and efficient services for customers by performing the following duties personally or through subordinate supervisors, the Operations Manager will be responsible for all fueling operations, ensuring that the delivery of service is consistent, professional, safe, and secure. This role requires a seasoned senior manager with a strong operational and business understanding and leadership skills. The incumbent must have the ability to run a business in a challenging environment, whilst maintaining strict Menzies Corporate Governance and Financial guidelines.

Main accountabilities include:

• Fully responsible for all aspects of the station. Services offered at the station include ITP Fuelling and GSE Fueling services.
• Reviews data on incoming flights such as scheduled or estimated times of arrival or departure, destinations and downline station stop, in order to plan work activities.
• Directs and coordinates all operations functions and ensures workers and equipment are available for fueling and defueling services.
• Analyzes reports and records of operations and inspects facilities to determine effectiveness of existing methods and procedures and physical condition of facilities and equipment.
• Prepares and submits recommendations designed to improve efficiency of fueling services.
• Investigates causes of accidents and recommend safety measures for preventing further occurrences.
• Leading and working with the senior team to maintain and enhance appropriate, effective safety & security systems, risk assessments, periodical inspections & audits, operational training programs, planning, operational processes, and service delivery.
• Regularly interacts with customers to promote the station and to measure the level of customer satisfaction.
• Uses customer feedback to constantly develop and improve capabilities and processes.
• Implementation of the company policies and procedures, promoting sound safety, security, and people management practice
• Promoting and driving a ‘safety first’ culture through all levels of the organisation
• Ensure the business unit remains fully compliant with internal standards and all relevant industry, regulatory and state legislated requirement.
• Lead and motivate hard working teams to deliver excellent quality and productivity.
• Safety and security are the responsibility of each employee.
• Required to attend the mandatory training imposed by the Company and Airlines as per job role.
• Maintains all equipment records and monitors vehicle registration and hour meter program.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Perform as a mentor to other employees and provide training to new employees.
• Some responsibilities may include interviewing, hiring, and training employees; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems as needed for violations of company policy.
• Complete shift reports and sign timecards
• Assist in the preparation of performance evaluation forms.
• Prepare disciplinary incident and/or termination reports.
• Conduct shift briefings to ensure staff is organized and informed.
• Comply with the company’s attendance/tardiness standards.
• Other duties may be assigned.

Safety, Security and Compliance

All employees have a responsibility and duty whilst at work to:

• Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
• Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization.
• Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.
• Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
• Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
• Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
• Fully understand the company health and safety policy.
• Attend training courses as may be arranged by the Company.

Qualifications and Experience

• Bachelors degree (B.A.) from four-year College or university; or five to ten years related experience and/or training; or equivalent combination of education and experience.
• Excellent leadership and people management skills
• Experience in business development, sales, and commercial negotiation & pricing
• Extensive management and/or support service experience, preferably in an in-to-plane fueling or ground equipment fueling environment.
• Strong communication and interpersonal skills balanced with a high level of confidence to influence and present at all levels.
• Interpersonal skills: Independence, decisiveness, and the ability to work accurately and independent of immediate support.
• Able to influence, engage and motivate at all levels.
• Flexible, determined to succeed and self-motivated.
• All applicants must hold the requisite employment authority to work in the USA.
• Must be at least 18 years of age.
• Must pass pre-employment physical test and a drug screen.
• Must have a current valid US driver’s license.
• Ability to proficiently read, write and speak English.
• Able to remain calm under pressure.
• Must be comfortable lifting 70lbs.
• Must pass FBI background check and obtain US Customs seal.

Must be available and flexible to work variable shifts including weekends