Date Posted:2025-07-17Country:SingaporeLocation:10 Loyang Crescent, SingaporePosition Role Type:UnspecifiedWhat You Will DoManage key strategic customer accounts driving benchspan satisfaction levels.Primary liaison between customers and P&WC in support of customer’s maintenance activities.For each
JSfirm
Senior Manager, Customer Programs (Turbofan)
Job Description:

Date Posted:

2025-07-17

Country:

Singapore

Location:

10 Loyang Crescent, Singapore

Position Role Type:

Unspecified

What You Will Do

  • Manage key strategic customer accounts driving benchspan satisfaction levels.

  • Primary liaison between customers and P&WC in support of customer’s maintenance activities.

  • For each assigned customer establish service levels and manage suppliers (repair facilities) to customer expectations.

  • Strategic & contractual management of key customer accounts.

  • Own, maintain and drive action items for assigned customers to achieve strategic objectives.

  • Accountable for managing contract financial performance.

  • Works across multiple complex engine models managing difficult technical challenges to obtain service resolutions.

  • Provides direct support to customers, and customer executives on high visibility events.

  • Navigates through multiple global regions and cultures to identify the best solution for each customer.

  • Develops customer solutions across multiple P&W business units ensuring coordinated efforts to exceed customer requirements.

  • Drives solutions with customers to achieve acceptable outcomes to all unscheduled events.

  • Strategic regional support for new programs (G500/G600/F6X).

Qualifications You Must Have

  • Bachelor’s degree in engineering or business or related field.

  • 10 years of customer account or program experience in the aerospace industry.

  • Ability to manage complex maintenance program and influence stakeholders across multiple functions.

  • Strong negotiation, communication, and presentation skills.

  • Willingness and flexibility to travel frequently, including on short notice.

  • Solid understanding of commercial and contractual aspects of maintenance agreement.

Qualifications We Prefer

  • Master’s Degree/MBA.

  • Experience in the Aerospace and Aero Engine knowledge.

What We Offer

  • Career and skills development opportunities.

  • Employee scholarship program for further education.

  • Comprehensive health, medical and dental benefits.

  • On-the-job training and in-house/external certifications.

  • Competitive renumeration package.

  • Allowance and overtime benefits where appliable.

  • Company transport provided.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Company Details
Pratt & Whitney
113 Wells Street
North Berwick, Maine 03906 USA
pw.utc.com
691 Open Jobs Available
Today, Pratt & Whitney develops game-changing technologies for the future, such as the PurePower® PW1000G engine, with patented Geared Turbofan engine technology. The company's worldwide large commercial engine maintenance, repair and overhaul networ...

Benefits:
TBD
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
Singapore, Singapore, Singapore
Type
Permanent
Company Details
Pratt & Whitney
113 Wells Street
North Berwick, Maine 03906 USA
pw.utc.com
691 Open Jobs Available
Today, Pratt & Whitney develops game-changing technologies for the future, such as the PurePower® PW1000G engine, with patented Geared Turbofan engine technology. The company's worldwide large commercial engine maintenance, repair and overhaul networ...

Benefits:
TBD

JSfirm, LLC

Roanoke, TX

jobs@jsfirm.com

JSfirm LLC, Privacy Policy

All rights reserved. 2001-2025 JSfirm