Position Summary
The Supervisor, Security Compliance & Customer Facilitation supports the Manger Security Compliance & Customer Facilitation in ensuring and enhancing JetBlue’s overall security compliance posture as governed by both U.S. civil aviation security policy makers (including the Transportation Security Administration (TSA) and Customs and Border Protection (CBP)) as well as foreign host nation civil aviation authorities, where applicable.
Essential Responsibilities
- Supports the Manager of Security Compliance & Customer Facilitation in tracking JetBlue’s conformance and compliance with all governmental security related regulations and directives as may be promulgated and enforced by the TSA, CBP and foreign civil aviation authorities, where applicable
- Supports the JetBlue Corporate Security Team in its interfaces with non-governmental aviation security related entities such as Airlines for America (A4A) and the International Air Transport Association (IATA) on all security compliance industry issues
- Assists with the preparation of corporate responses to official correspondence received from regulatory agencies
- Supports development and dissemination of internal guidance to JetBlue stakeholders in matters regarding regulatory security processes and compliance mandates
- Periodic publication of analytical and tracking reports for JetBlue leadership as required
- Supports the Security Champion Program and the spread of Security Awareness throughout JetBlue
- Creates and manages a single company reference point to ensure complete and uniform adherence to requirements as outlined in U.S. Aviation Security Programs and non-U.S. aviation authority regulations
- Monitors the Department of Homeland Security Information Security Network (HSIN) and all Principal Security Specialist (PSS) and International Industry Representative (IIR) communications daily to identify new regulatory requirements
- Coordinates with other departments on all security related compliance issues and projects
- Shared oversight of the Internal Security BlueCity Audit Program
- Ensures JetBlue compliance with IATA/IATA Operational Safety Audit (IOSA) standards
- Ensures adherence to safety and security regulations
- Serves as secondary point of contact for TSA Homeland Secure Data Network (HSDN) equipment
- Assists with management of the screening equipment purchased by JetBlue (includes walk through metal detectors, x-ray screening equipment and explosive trace detection equipment)
- Assists with updates to international security programs for each international BlueCity
- Supervises and supports the Customer Facilitation Team to ensure compliance with domestic and foreign travel regulations and requirements
- Other duties as assigned
