Elevating quality through every link in the chain.

Our client, based in Cambridge, design and manufacture deployable container systems that serve industries where reliability isn’t optional. As a Supplier Quality Manager, you’ll play a pivotal role in ensuring every supplier meets the exacting standards customers demand. From establishing robust quality frameworks to driving continuous improvement across the supply base, your expertise will safeguard the integrity of our products from the ground up.

You will conduct assessments of supplier operation processes, procedures and performance in an unequivocal way, along with assessing their capacity and capabilities
Establish and maintain a Supplier Monitoring program based on a business risk assessment approach
Identify improvement opportunities and develop supplier improvement plans to address identified weaknesses, providing status reports to both suppliers and management, following up on agreed actions to ensure they have been implemented effectively. Monitor the Quality of product output from key strategic suppliers to establish that they meet the required standards.

This role will involve travel to European suppliers and remote working with an expectation of onsite in Cambridge once per month.

Duties:

Visit supplier facilities and observe the manufacturing environment to review and assess their procedures and working practices

Perform regular quality control audits and full capability assessments to ensure vendors continue to work in compliance with their company and country specific standards

Provide clear and concise reports on Supplier capabilities and communicate any recommended actions

Develop and maintain a supplier Audit schedule based on risk methodology to cover a global supply base

Monitor supplier performance and provide feedback to management on any areas of concern

Provide input into supplier procurement specifications to ensure project and business requirements are flowed down as appropriate to suppliers

Conduct configuration audits and First Article acceptance of supplied items prior to release to ensure supplied goods meet the defined specification

Maintaining detailed reports on supplier quality, including defect rates and areas that result in defects

Provide support to procurement to define the supplier quality metrics

Providing technical advice and guidance to suppliers to reduce defect rates

Generate and maintain a Company Supplier Quality handbook to provide visibility to suppliers of the company requirements for doing business

Generate a business top level supplier assessment program

Interpret engineering drawings and test documentation

Analyse and present data

Generate audit reports and action plans

Essential Requirements:

Internal Auditor trained in Quality and Environmental Management standards 

Knowledge of MRP/ERP systems is 

Ability to travel 

Working knowledge of Microsoft tools such as Word, Excel and Visio 

Knowledge and experience of Quality assessment and continuous improvement tools

Understanding and experience of preventative techniques such as Sampling, Pareto, FMEA, SPC etc. 

Broad depth of knowledge of manufacturing processes is required

Must be eligible to meet the requirements of export control regulations, including the Canadian Controlled Goods Program and Canadian government security requirements.