Instructor Airports Training

Job Description:

Position Summary

JetBlue University (JBU) Instructors deliver all Initial and Continuous learning opportunities to JetBlue Airways Airports crewmembers and business partners. This position requires an individual with a passion for teaching and developing learning opportunities that enhance JetBlue crewmembers and business partners’ knowledge and awareness of their responsibilities at the airport. Instructors will be responsible for working in the operation and understanding the operation and functions of the crewmembers and business partners they are teaching as this position requires individuals to be credible sources of reference in all areas relating to Airports and JetBlue Airways.

Essential Responsibilities

Trains new and existing crewmembers and business partners on College of Airports curriculum
Conducts needs assessments and assists the Training Strategy and Design Team in the design and development of programs
Supports the JBU Liaison Program
Develops and maintains relationships with operational partners and Leadership in order to improve initiatives
Participates in and supports new BlueCity startups and network adjustments
Supports on the job training for new and current crewmembers and business partners
Partners with JBU Liaisons and BlueCity Leadership to review training records ensuring they are in compliance through regular BlueCity visits
Interacts and follows-up with trainees to evaluate their training experience and learning needs
Complete related administrative duties in preparation for scheduled classroom sessions
Periodically works as an Airports crewmember at various BlueCities
Adheres to all JBU and College of Airports policies and procedures
Supports the JBU Adjunct Instructor Program including onboarding, observation, coaching, train the trainer and mentorship to Adjunct Instructors
Evaluate business partner and crewmember proficiency through team teach and train the trainer initiatives by providing coaching and feedback through observations, teach-backs and feedback sessions
Proactively provide insight and evaluate recommended adjustments for curriculum relevancy based on findings through training delivery
Other duties as assigned

Job Requirements:

High School Diploma or General Education Development (GED) Diploma
Two (2) years of Airline Operations experience or equivalent training experience
Must be willing and able to travel on short notice for up to two (2) months in duration
Proficient with Microsoft Office suite
Excellent written and verbal communication skills
Project management skills and ability to manage multiple projects simultaneously
Strong organizational skills and detail oriented
Excellent coaching skills and the ability to motivate and mentor students
Ability to work independently and make values-based decisions
Previous teaching/instructing experience
Available for frequent overnight travel (50%)
In possession of valid travel documents with the ability to travel in and out the United States
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

Bachelor’s degree
One (1) year of experience as an instructor/trainer in a formal classroom setting
Knowledge of Sabre in Native Sabre and Ticketing for International Transactions
Possess and maintain an active Airport Operations or Ground Operations qualification in MINT

Crewmember Expectations:

Regular attendance, punctuality and adhering to dependability guidelines
Potential need to work flexible hours and be available to respond on short notice
Able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))

The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

Computer and other office equipment

Work Environment:

Traditional office environment
Classroom environment
Ramp Training Area

Physical Effort:

Moderate physical activity required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently. (Medium)

Company Details

jetBlue Airways

27-01 Queens Plaza North
Long Island City, New York 11101 USA
www.jetblue.com

More than the other guys

If you‘re looking for a job where your career, your passion, and your sense of fun are all important then you‘ve landed at the right place. At JetBlue we‘ve built an award-winning brand based on delivering value...

Benefits:
Competitive Medical, Dental, Life Insurance. Excellent flight benefits.

Supported Manufacturers:
Airbus Embraer

Supported Models:
A320 E190

(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)

Job Info

Location

Orlando, Florida, United States

Type

Permanent

Company Details

jetBlue Airways

27-01 Queens Plaza North
Long Island City, New York 11101 USA
www.jetblue.com